Community Manager
About Us:
Wiply is a fast-growing social networking platform focused on delivering a highly customizable and engaging user experience. We are looking for a passionate and proactive Community Manager to build, grow, and nurture our user community, ensuring a vibrant and supportive environment for all users.
Position Overview:
As a Community Manager at Wiply, you will act as the bridge between our platform and its users. Your goal will be to foster a positive community experience, engage users, and ensure their voices are heard. You will also work closely with the marketing and product teams to enhance user engagement and gather valuable feedback to drive improvements.
Key Responsibilities:
- Community Engagement:
- Interact with users across Wiply’s platform and social media channels to build strong relationships.
- Respond to user questions, comments, and concerns in a timely and professional manner.
- Content Creation:
- Create and curate engaging content such as posts, polls, and discussions to stimulate community activity.
- Organize virtual events, contests, or campaigns to keep the community active and engaged.
- Moderation:
- Ensure the community adheres to platform guidelines and maintain a positive, safe, and respectful environment.
- Handle disputes or conflicts between users diplomatically.
- Feedback Collection:
- Actively listen to user feedback and share insights with the product and marketing teams.
- Suggest features or improvements based on community needs and preferences.
- Analytics and Reporting:
- Track community metrics such as engagement, growth, and sentiment.
- Provide regular reports with actionable insights to improve user satisfaction and activity.
What We Offer:
- Remote Work: Enjoy the flexibility of working from anywhere.
- Collaborative Culture: Join a supportive team in a fast-paced, startup environment.
- Opportunity to Grow: Be part of a company where your contributions directly impact growth and success.
- Creative Freedom: Experiment with new ways to engage and grow the community.
Qualifications:
- Proven experience as a Community Manager, Social Media Manager, or similar role.
- Excellent written and verbal communication skills.
- Strong understanding of social networking platforms and online community dynamics.
- Creativity, empathy, and a passion for connecting with people.
- Experience with community management tools and analytics is a plus.
How to Apply:
Contact us directly through this post to express your interest and share your experience in community management. Let us know why you’re excited about joining Wiply and how you can make a difference in our community.
Help us build a thriving and engaging community at Wiply!
Job Features
Job Category | Communications, Marketing, Public Relationships |